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August 14th, 2003


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09:32 am
this is the work week from hell.
Virus monday afternoon and hell tuesday as a result. wednesday was virus cleanup, laptops, etc.
so today?
another application patch goes out to a few thousand users and it doesn't seem like anyone got around to TESTING said patch before deploying it, because now no one who gets the patch can even boot their computers.

Fuck this week.
mood: aggravatedaggravated

(2 bits of drivel | babble incoherently)

Comments:


From:(Anonymous)
Date:August 14th, 2003 08:04 am (UTC)
(Link)
Man...

I'm so glad I'm not doing support right now. That week reminds me of a few, and they were all totally horrible.

MS is definitely it's own worst enemy with their reliance on Windows update: you're damned if you do (sometimes) and damned if you don't (more often).

How are your users taking it? I imagine you're kind of the whipping boy in a situation like this.

Hopefully they just get philosophical and take the day off...?

-- Erik
[User Picture]
From:inahandbasket
Date:August 14th, 2003 08:09 am (UTC)
(Link)
Some of them are chill and just leave for the day.
The anal research scientists are actually alergic to sunlight, so they just can't leave. They call and bitch at us every 5 minutes.
^_^

I took 101 calls on tuesday. average calls for an experienced analyst is about 30. *bangs head on wall*
this is the work week from hell. Virus monday afternoon and hell… - another LJ. or: how i learned to stop worrying and love this life-thingy

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